Our Privacy Policy
1. Introduction & Consent
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use Grand Mondial Fun and its related website (together, the “Services”). By accessing or using the Services, you consent to the practices described herein.
2. Information We Collect
We collect three broad categories of information:
-
Information You Provide Voluntarily
-
Examples include your chosen username, confirmation of age eligibility, any profile details you decide to share, and the content of messages you send to customer-support channels.
-
-
Device and Usage Information
-
We automatically receive certain data from your device such as device identifiers, operating-system version, IP address, language and time-zone settings, in-app interaction events, gameplay statistics, and crash or performance logs.
-
-
Cookies and Similar Technologies on the Website
-
The website stores session cookies, analytics tags, and web beacons that help us recognize your browser, remember preferences, and measure traffic and engagement.
-
3. How We Use Information
We may use your information to:
-
Operate, maintain, and improve the Services.
-
Personalize gameplay—such as adjusting difficulty curves or displaying offers for virtual items.
-
Send in-app messages or push notifications about updates, new features, or promotions (you may disable notifications in device settings).
-
Analyze aggregated trends to refine game design and user experience.
-
Detect, investigate, and prevent fraud, abuse, or security incidents.
-
Comply with applicable laws, regulations, or legal processes and enforce our Terms of Use.
4. Legal Basis for Processing
We process personal information on one or more of the following grounds:
-
Your consent (for example, when you enable optional notifications).
-
Fulfillment of our contractual obligations to you (providing the Services).
-
Our legitimate interests in operating, securing, and improving the Services.
-
Compliance with legal obligations.
5. Sharing of Information
We share personal information only as follows:
-
Service Providers that supply cloud hosting, analytics, and customer-support functions under strict confidentiality commitments.
-
Platform Operators such as Google Play and Apple App Store, for app distribution, crash diagnostics, and handling any optional in-app purchases.
-
Legal or Safety Requirements where disclosure is necessary to comply with law, court orders, or to protect rights, property, or safety.
We do not sell or rent your personal information to third parties.
6. International Transfers
Information may be processed and stored outside Canada, including in jurisdictions that may have data-protection standards different from those in Canada. In such cases, we implement safeguards consistent with this Policy to protect your data.
7. Data Security
We employ administrative, technical, and physical measures designed to protect personal information against unauthorized access, loss, or alteration. These measures include encryption in transit, secure server environments, and restricted access controls.
8. Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
9. Your Rights
Subject to applicable law, you may have the right to:
-
Access the personal information we hold about you.
-
Correct inaccuracies in your data.
-
Request deletion of your information.
-
Withdraw consent for processing that relies on consent (for example, marketing communications).
-
Restrict or object to certain processing activities.
To exercise any of these rights, visit the contact section of the website or the in-app support area.
10. Children’s Privacy
The Services are not directed to, and must not be used by, anyone under eighteen (18) years of age. We do not knowingly collect personal information from individuals below this age threshold. If you believe we have inadvertently collected such data, please notify us through the contact section so we can promptly delete it.
11. Cookies and Tracking Technologies
Our website uses cookies and similar tools to enhance functionality, remember preferences, and gather aggregate analytics about site usage. You may disable cookies in your browser settings, although certain site features may then be unavailable.
12. Changes to This Policy
We may revise this Privacy Policy from time to time. Continued use of the Services after any modification constitutes acceptance of the revised Policy, so please review it periodically.
13. Contact
If you have questions, concerns, or wish to exercise any privacy rights, please refer to the contact section of the website or the in-app support area.